This unit provides the learner with an understanding of the role the structure of an organisation plays in its effectiveness and the importance of values in the achievement of outcomes and performance. The unit also introduces the relationship between organisational values and organisational culture and behaviour.

Credits – 10

This unit looks at the role of planning in an organisation, and how internal and externa factors can influence the planning process. The unit will also consider strategies to enable the organisation to achieve it’s identfied objectives and manage risks.

Credits – 10

This unit introduces learners to methods of managing human resources in the workplace. Learners will develop their knowledge of human resources management theory and link it with human resource management practice currently used in organisations.

Credits – 10

This unit provides learners with an understanding of the importance of personal and professional development. The unit explores the resources and activities necessary to support personal and professional development, and the importance of monitoring and reviewing development activities.

Credits – 10

In this unit, learners are introduced to the advantages of teamwork and why team members need a range of skills and strengths to complete tasks successfully. Learners will also develop an understanding of how to reflect on their own and the team’s effectiveness in completing set tasks.

Credits – 10

This unit focuses on the role, functions and processes of leadership and management. It provides learners with the knowledge and understanding of methods used to provide direction to a team and how managers utilise the information available to make effective decisions and find solutions to problems.

Credits – 10